Economy Minister Diane Doods announced on Wednesday that a ‘business process management’ firm is creating 565 new jobs in Northern Ireland.
The news was revealed by the outgoing DUP minister during a meeting with representatives from Hinduja Global Solutions UK to announce the company’s plans. “We are a global provider of business process management (BPM) and customer experience management,” according to the company.
According to reports, HGS provides businesses with outsourcing services ranging from marketing and “digital enablement” services to “consumer interaction” services and platforms enabling back office business services.
The Minister said of the investment, “It is my pleasure to welcome HGS to Northern Ireland and announce this significant investment.” When fully implemented, a project of this size will provide a significant boost to our economy, generating additional annual salaries of around £10 million.
“The creation of over 560 jobs, all of which can be home-based, will provide job opportunities across the whole of Northern Ireland. This provides important employment options for those in rural communities and those who will be attracted to working from home through lifestyle or necessity.
“This also brings environmental benefits including reduced energy use and costs, along with less travelling for staff, less time away from home leading to improved work-life balance, less stress and more flexibility.”
Around 100 jobs are already in place, with people recruited from every council area in Northern Ireland.