Convergys will be recruiting at Jobs Expo on 17 September at the Europa Hotel. This is an exciting opportunity to join a multinational company that is committed to employee progression and social responsibility.
Convergys is a global leader in customer management committed to helping their clients maintain exceptional relationships with their customers. The company has a staff of 130,000 employees speaking 58 languages. They operate in more than 150 locations across 31 countries.
The company operates in a number of international markets. Convergys offers their clients significant experience across a number of industries. These include: automotive; communications and media; financial services; healthcare; insurance; retail; technology; travel and hospitality; and utilities.
In addition to customer care, the company offers a number of capabilities to their clients. These include revenue generation and retention; technical support; collections; analytics; and omnichannel technology. They also assist their clients with a number of business challenges. These include customer experience; customer retention; cost management; regulatory compliance and fraud protection; sales effectiveness; languages; and transformation.
Convergys and social responsibility
Convergys is a socially responsible company. They use their talent and resources to support communities and run programme to address local needs. This includes helping people develop successful careers. They also run healthy living initiatives. Finally, they address issues affecting daily life. These include child care, shelter, hunger, transportation and financial literacy. Convergys voluntarily sought and achieved Verego Social Responsibility Standard Certification. Verego is an independent third party assessor that ensures the effective management of corporate responsibilities initiatives.
Working for Convergys
Convergys aims to offer unparalleled care for their clients and customers, but also for their staff. The company is committed to helping their employees accomplish great things and build successful careers. They offer careers across all of their 150 locations, allowing staff to grow personally and professionally while making a difference to the communities in which they work.
Convergys offers employees the opportunity for professional growth and training. Their Talent Academy offers a range of learning and development programmes across all areas of their business. In addition, employees receive an excellent benefit package, a healthy work-life balance and a supportive work environment. They are committed to workplace diversity.