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Eishtec

What’s it like to work for Eishtec?

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TweetEishtec are innovative providers of business process outsourcing. From their bases in Ireland and the UK, the company delivers results by focusing on their people, processes and performance. The company will be recruiting at Jobs Expo in Belfast. But what’s it like to work there? We spoke to Eithne Knox, Eishtec’s Human Resources and Training Manager to find out more. Describe a typical day in the office? Our customer agents are the main point of contract for our client’s customers. They handle hundreds of calls daily and weekly. They answer handling while delivering outstanding customer service. Customer agents are assigned to Loyalty, which is Sales and Upgrades, Tech, or Home Broadband. They […]

TeleTech

TeleTech joins Jobs Expo

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TweetTeleTech are customer relations experts with more than thirty years of experience. Their guiding principle is that customer relationships which are built on trust and simplicity deliver lasting value for everyone. In other words, happy customers equal happy companies. TeleTech knows that building good customer relationships across every channel, in every interaction and every day is not simple. The contemporary “always on” multichannel world in which we live creates challenges for companies and customers alike. Companies, trying to adapt to a new world of connectivity, are faced with disconnected technology systems. Customers, increasingly empowered by technology, demand a better experience in exchange for their loyalty. If not expertly handled, the […]